Using it abroad
Power Bank
Use a plug adapter only after confirming that your actual input rating covers the local voltage and frequency. Match your real plug and preserve any required grounding. An adapter does not change voltage.
Choose your destination
40These scenarios use a typical profile. Open a country to check the conditions for your model.
Label-compatible scenarios
- United States 120V · 60Hz
- United Kingdom 230V · 50Hz
- Japan 100V · 50/60Hz
- Germany 230V · 50Hz
- Brazil 127–220V · 60Hz
- Canada 120V · 60Hz
More destinations+34
- Mexico 127V · 60Hz
- Ireland 230V · 50Hz
- France 230V · 50Hz
- Spain 230V · 50Hz
- Netherlands 230V · 50Hz
- Portugal 230V · 50Hz
- Greece 230V · 50Hz
- Austria 230V · 50Hz
- Sweden 230V · 50Hz
- Norway 230V · 50Hz
- Denmark 230V · 50Hz
- Italy 230V · 50Hz
- Switzerland 230V · 50Hz
- South Korea 220V · 60Hz
- Australia 230V · 50Hz
- New Zealand 230V · 50Hz
- United Arab Emirates 230V · 50Hz
- India 230V · 50Hz
- Argentina 220V · 50Hz
- Thailand 230V · 50Hz
- Singapore 230V · 50Hz
- Philippines 220–240V · 60Hz
- Indonesia 230V · 50Hz
- Turkey 230V · 50Hz
- China 220V · 50Hz
- Vietnam 220V · 50Hz
- South Africa 230V · 50Hz
- Morocco 220V · 50Hz
- Egypt 220V · 50Hz
- Croatia 230V · 50Hz
- Czechia 230V · 50Hz
- Poland 230V · 50Hz
- Colombia 120V · 60Hz
- Chile 220V · 50Hz
Check your label first.
Compatibility is unconfirmed. Read the exact INPUT voltage range and frequency on your device or power supply, and compare them with the destination. The whole local range must be covered; 110–220V does not include 100V or 230–240V. Confirm the actual plug, grounding and manufacturer restrictions. Do not plug in while these details are unknown.
How to read the INPUT label
Read the INPUT rating on the exact device or AC supply: V = voltage, Hz = frequency, A/W = current/power. USB/DC OUTPUT ratings are not the AC input range or measured wall consumption. Match the full local voltage and frequency, plug, grounding and manufacturer instructions. A 100–240V label covers only that range; 120–240V does not include Japan’s 100V. If the label is missing or unclear, do not connect until confirmed.
Models with manufacturer documents 2
Match the model, regional version and INPUT label. Unknown facts stay unresolved. A model choice is not a safety approval.
Anker 737 Power Bank · A1289
- AC INPUT
Unknown- Rated AC power
- Unknown
- Protective earth — check the actual label / instructions
- Unknown
- Voltage converter
- Unknown
- DC / USB OUTPUT — not AC consumption
- USB-C input/output: 5/9/15/20/28 V DC; up to 140 W; no AC input rating
Unresolved fields: AC INPUT · Hz · Protective earth — check the actual label / instructions · Rated AC power · Voltage converter
Model facts and sources
Document scope: PowerCore 24K / A1289 power bank USB ports; external wall charger is a separate device.
USB input cannot establish wall-charger voltage, frequency, plug or grounding. Check the separate charger. Airline battery rules require separate verification.
Specs > Input / Output; Manuals & Downloads > A1289 user manual ·
Anker 737 A1289 · external Anker A2341
- AC INPUT
100–240 V AC · 50/60 Hz- Rated AC power
- Unknown
- Protective earth — check the actual label / instructions
- Unknown
- Voltage converter
- Unknown
- DC / USB OUTPUT — not AC consumption
- A2341: 5/9/15/20/28 V DC; 140 W maximum DC output, not AC consumption
Unresolved fields: Protective earth — check the actual label / instructions · Rated AC power · Voltage converter
Model facts and sources
Document scope: A1289 power bank with user-selected separate Anker 717 A2341 (UK/US/EU) and supplied or compatible USB-C to USB-C cable.
Anker explicitly lists A2341 for A1289 recharging; the wall charger is not included. Grounding and AC watts remain unknown. Airline battery rules are separate.
Official anker.com/eu-en/products/a2341 manual link; PDF p1 identifies A2341; p2 printed panel 11 Specifications: INPUT 100–240 V~ 2.2 A 50–60 Hz and DC outputs. Input current is not watts. ·
A2341 charger row explicitly names Anker 737 24K (A1289); selected separate charger, not bundled power-bank AC INPUT. ·
FAQ
Is my power bank dual voltage?
Check the actual input label on your power bank or its power supply. A 100-240V range covers those voltages; confirm frequency, grounding and model instructions separately. Category examples do not verify your own unit.
Can I use my power bank in Europe?
Only when the actual input rating covers the destination voltage and frequency and the plug fits with required grounding. For a medical device, confirm the exact supply and accessories with its manufacturer.
Do I need a voltage converter for my power bank?
Use a plug adapter only after confirming that your actual input rating covers the local voltage and frequency. Match your real plug and preserve any required grounding. An adapter does not change voltage.
Packing options
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Get a universal travel adapter(opens in new tab)Safety check: a plug adapter only changes plug shape. It does not convert voltage, so confirm your device label before buying.
Shopping links never change the safety verdict.
Guidance only — not professional electrical advice. Always confirm against your device's label before plugging in. Local wiring (especially in hotels and older buildings) can vary.